Marthelize Tredoux, SnapScan
Name: Marthélize Tredoux
Designation: We don’t really adhere to strict designations, but I suppose mine would be ‘Support & Operations Manager’. On my LinkedIn profile it says ‘Gremlin-wrangler’: wrangling gremlins as they appear.
What do you do every day? A little bit of everything. The day to day includes a lot of CRM work and interaction with both SnapScan users and merchants, including managing the SnapScan helpdesk. I also do back office admin, liaising with certain divisions at Standard Bank to make sure our merchants keep happily transacting without any hiccups. Then there’s more general, varying and exciting things, including thinking about brand building within SnapScan, developing and improving our product and the user experience that goes with it. And troubleshooting. Lots of troubleshooting.
How did you get into the tech space? I’ve bounced around a lot since I finished a long stint at varsity. I went from molecular research to educational publishing while doing a law degree part-time. I came to SnapScan by serendipitous timing; they needed an extra pair of hands and some expertise I could offer at the same time I was looking for a new challenge. I’ve always loved tech – being an unashamed nerd/geek/whatever the latest affectionate techie term is – so I was ecstatic to get involved in something on the forefront of what’s new and exciting in the SA tech space, especially on the mobile front.
What was the best advice anyone ever gave you? Barring inspirational quotes I’ve had scribbled in books gifted to me, the best advice I’ve ever received was more a comment on my personality that I’ve clung to in tough times: a teacher and mentor once told me I had BMT. Big Match Temperament – that when it counts, when the stakes are high, I make the right calls and execute the winning play. Whenever I feel like I’m about to falter or hesitate, I grab onto my BMT and power through.
What advice would you given someone wanting to get into the tech sector? Do. It. Just, do it. All you need is a love for tech, a real interest in the space and nearly any set of skills that can be used and applied creatively and in an innovative way. You don’t need to be a programmer or developer, or supremely business-minded even (though those are obviously fantastic skills to have). Care about what you work on, put in the effort to learn as much as you can about it and have fun, it’s a super exciting place to be and the possibilities are legion
What motivates you to get out of bed everyday? I’m a night owl by nature, so getting me out of bed takes some doing most days (shhhh! Don’t tell…) but, as clichéd as it may sound, having a challenging and exciting job in the tech sector that is never the same from one day to the next manages to get even me up and at ’em in the AM.
Who do you want to be when you grow up? Considering my colourful and varied education and work experience so far, I honestly think I’m still figuring that part out. But maybe “scientifically-minded-patent-lawyer-philanthropist-tech-mogul-animal-welfare-champion-wine-writer and part time lady of leisure”? Not very catchy, is it? Yeah, I’ll work on that..
Find me on:
Twitter: @Konfytbekkie / @WeAreIncogvino (wine blog) / @SnapScanApp
Website: http://konfytbekkie.wordpress.com/ http://www.incogvino.co.za and http://www.snapscan.co.za/