Name: Caryl Regnault
Designation: Head of Growth and Innovation, Core Lending Products
What do you do every day? Most of my time is spent thinking, planning and writing. My work involves intensive Business Analysis and research to improve or develop new services, products and processes. I present what we are working on, or would like to work on so that we can get buy-in from the Executive Committee and proceed to developing business cases and business requirements specifications. Some of the work I do is in fast iterative cycles, where we implement in a week, analyse the results, fix a small piece, redo and so on until we get the results we want. Others can take years – 4 years has been the longest banking tech project I have been involved with, from business case and Requirements to implementation and market launch.
As I have a fair amount of experience in banking and technology, I take the time to transfer knowledge to people around me, whether informally or through developing internal training modules. I am most proud of being a very successful champion for innovation within an area that is traditionally not regarded as being innovative.
How did you get into the tech space? In 2001 I believed that the job I was doing could be done better by a software, and I decided to switch careers before being replaced by a machine. As I didn’t know what I wanted to do, I took time out to do an MBA through GIBS and have a baby. After graduating, I found my way to FNB and discovered the amazing work that was being done behind the scenes to engineer a technological revolution in banking. I wanted to be a part of that.
What was the best advice anyone ever gave you? Don’t specialise, be a generalist for flexibility and scope.
What advice would you given someone wanting to get into the tech sector? Start out with Business Analysis – you can’t go wrong with this as a solid foundation for all work in the sector.
What motivates you to get out of bed every day? There are a million things that I would like to do, and a few important things that I need to do. I am at my most productive in the mornings, so that’s the best time for me to power through my ‘to do’ list. Having daily, weekly and monthly goals keeps me focused and energised. I’m all about using the motivation of quick wins in my daily work to maintain a positive and productive environment.
Who do you want to be when you grow up? I would like to be myself, but more so. I have a strong, if somewhat unfocused, creative side that would love to be let loose to make beautiful and unique items.