Woman in Tech of the Week – Mikovhe Ramawa

Name: Mikovhe Ramawa
Designation: IT Support Technician
Company: Sage HR & Payroll

What do you do every day? My day starts with a lot of phone calls and emails, unfortunately the early morning calls are not all good morning calls,as most of the colleagues calling are either unable to work or just don’t understand how whatever IT software or resource they are suppose to use works.I attend to different IT queries,I ensure that my colleagues are able to use their IT equipments and softwares.
Somedays I become a teacher,an d an advisor,I mean I have realized that sometimes a user does not call IT support because something is not working,sometimes they do not know how this works then I have to educate,sometimes they want advice on which system/software to use then I become the Advisor,

How did you get into the tech space? Growing up I knew what a computer was but I use to think computers are for playing games, when I got to high school,I was surprised that school assignments are done through the computer and my fellow learners had something called USB’s to save their work (this baffled me and I had no idea how this thing can save all your school work). My high school teacher asked us to type our assignments and hand them in, because I did not know the difference between typing, printing and photocopying,I wrote my assignment and went straight to the internet café and made a copy…That was my typed and printed assignment according to me.This scenarios made me feel like I was living in ancient times and the was something completely wrong with me, that’s when I decided to study IT after Matric.

What was the best advice anyone ever gave you? Do not be afraid to fail. Mistakes should not make you want to quit. You have to learn from them, let them challenge and inspire you to do more ― to take some risks and to step outside of your comfort zone.”

What advice would you give someone wanting to get into the tech sector? Get educated and always be willing to learn, the Tech world grows each day and there is so much to learn,There is definitely a room for every hard working individual.The Tech world is missing the balance and support that Women has

What motivates you to get out of bed everyday? I am the only women in my department, this gives me so much courage and that “YOU CAN DO ANYTHING” bell keeps ringing in my head and I just see myself someday being a IT Director ,So I jump out of my bed with a smile and dress like a IT Director……remember the saying: always dress the way you want to be addressed?

Who do you want to be when you grow up? If I can always have my mothers courage, strength and the it is ok mindset,I will be a very happy adult.

Twitter handle: Mikovhe Khangale
LinkedIn: Mikovhe Ramawa


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